Right now: the first 30 minutes
- Contain the water — Place buckets, pots, or containers under active drips. Put towels around the containers to catch splashes.
- Move valuables — Get electronics, documents, and irreplaceable items away from the leak area.
- Photograph everything — Take photos and video of the leak, the water damage, and the ceiling stain. This is critical for insurance claims.
- Relieve ceiling water — If your ceiling is bulging with water, poke a small hole with a screwdriver in the center of the bulge to drain it into a bucket. This prevents the ceiling from collapsing.
- Turn off electricity — If water is near electrical outlets, light fixtures, or your breaker panel, turn off power to that area.
The next 24 hours
- Call a roofer — DeHart Roofing offers 24/7 emergency roof repair in the Central Valley. Call (209) 667-7737.
- Temporary tarp — If a roofer cannot arrive immediately, a tarp over the damaged area prevents further water entry. Secure with bricks or sandbags (not nails, which create more holes).
- Document damage — Continue photographing as damage becomes apparent. Check walls, floors, and adjacent rooms.
- Contact your insurance company — Report the damage within 24 hours. Do NOT make permanent repairs before the adjuster inspects.
The insurance claim process
- File the claim — Call your homeowner’s insurance within 24 hours
- Get a claim number — Write it down and reference it in all communications
- Meet the adjuster — They will inspect the damage within 3-7 days
- Get repair estimates — Your roofer provides a detailed repair estimate for the adjuster
- Approve the scope — Negotiate if the adjuster’s estimate does not cover full repair
- Complete repairs — Once approved, schedule the permanent repair
Read our complete guide: Storm Damage Roof Insurance Claim Guide
Common causes of emergency leaks
- Storm damage — high winds lift shingles, expose the deck
- Failed flashing — around chimneys, vents, and wall junctions
- Pipe boot failure — rubber seals crack in Central Valley heat
- Clogged gutters — water backs up under shingles
- Age — shingles beyond their lifespan lose waterproofing ability
- Ice dam — rare in the Central Valley, but possible in foothill communities
What NOT to do
- Do not climb on a wet roof — extremely dangerous
- Do not make permanent repairs before insurance inspection
- Do not ignore a small leak — small leaks become big problems fast
- Do not hire a storm chaser — door-to-door roofers after storms are often unlicensed or out-of-state
DeHart Roofing emergency service
We respond to emergency calls within hours, not days. Our emergency team provides temporary weatherproofing, damage assessment, insurance documentation, and permanent repair — all coordinated by one team. 51 years of experience. Available 24/7. Call (209) 667-7737 or request emergency service online.
Frequently asked questions
Contain the water with buckets, move valuables, photograph everything, and call a roofer immediately. If the ceiling is bulging, poke a small drainage hole to prevent collapse. Call DeHart Roofing at (209) 667-7737 for 24/7 emergency service.
Usually yes, if the leak is caused by a covered event (storm, fallen tree, sudden damage). Insurance typically does not cover leaks from wear and tear, lack of maintenance, or gradual deterioration.
Emergency temporary repairs (tarping, patching) typically cost $300-$1,500. Permanent repairs depend on the extent of damage. Insurance usually covers both if the cause is a covered event.
DeHart Roofing responds to emergency calls within 2-4 hours during business hours and within 4-8 hours after hours. We provide temporary weatherproofing immediately and schedule permanent repairs as soon as conditions allow.